Privacy Policy

1. Information We Collect

At Soft Wave Form, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1.1 Personal Information

We may collect the following types of personal information:

• Identity Data: Including your name, gender, date of birth, and other demographic information.
• Contact Data: Email address, phone number, billing address, and delivery address.
• Financial Data: Payment card details, bank account information, and payment history.
• Transaction Data: Details about services you've purchased from us and billing information.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website and services.
• Marketing and Communications Data: Your preferences in receiving marketing communications from us.

1.2 How We Collect Your Data

We collect data through various methods:

• Direct interactions when you fill out forms on our website, correspond with us, or use our services.
• Automated technologies including cookies, server logs, and similar technologies.
• Third parties or publicly available sources, such as analytics providers and search engines.

2. How We Use Your Data

We use your personal information for the following purposes:

• To provide and manage the services you request
• To process and complete transactions
• To send administrative information, such as appointment confirmations
• To personalize your experience on our website
• To improve our website, products, and services
• To send marketing communications (with your consent)
• To comply with legal obligations
• To protect our rights, property, or safety, or that of our users or others

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

3. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You can request that we erase your personal data under certain conditions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You can request that we transfer the data we've collected to another organization or directly to you under certain conditions.
• Right to Object: You can object to our processing of your personal data under certain conditions.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Information" section below.

4. Cookie Policy

Our website uses cookies to enhance your browsing experience, analyze site traffic, and improve our services.

4.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the website recognize your device and remember information about your visit.

4.2 Types of Cookies We Use

• Essential Cookies: Required for the operation of our website. They enable core functionality such as security, network management, and account access.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
• Functionality Cookies: Used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

4.3 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: